By default, anyone can view your profile and posts on FLY LYFE. You can make your posts private so that only followers you approve can see them. If your posts are set to private, only your approved followers will see them on hashtag or location pages. To set your posts to private from the FLY LYFE app on iOS: Go to your profile and click on edit profile. Private posts you share to social networks may be visible to the public depending on your privacy settings for those networks. For example, a post you share to Twitter that was set to private on FLY LYFE may be visible to the people who can see your Twitter posts. Once you make your posts private, will not be able to see your posts, your followers list or your following list. Follow requests appear in Activity, where you can approve or ignore them. If someone was already following before you set your posts to private and you don't want them to see your posts, you can block them. People can send a photo or video directly to you even if they’re not following you. Comments that may be inappropriate, offensive or bullying are automatically filtered out from your posts and live videos. Comments are filtered automatically by default, but you can always change this setting: You can also block someone to get them to stop following you. People aren't notified when you block them. Learn more about blocking people. When you like a photo, it's visible to anyone who can see the post. Your followers may also see your username below a photo you've liked, no matter how many likes it has
f your account is public, anyone can like or comment on your photos and videos. If you want to prevent specific people from liking or commenting on your posts, you can block them. If your account is private, only the people you've approved as followers will be able to like or comment on your photos and videos.
If someone with a private profile shares a photo or video to a social network (like Twitter, Facebook and so on) using FLY LYFE, the image will be visible on that network and the permalink will be active. In other words, the photo will be publicly accessible by anyone who has access to its direct link/URL. Keep in mind that sharing a photo or video to a social network doesn't mean that the image will be visible in FLY LYFE. Your account will still appear private to those who aren't approved followers.
By accessing or using the FLY LYFE website, the FLY LYFE service, or any applications (including mobile applications) made available by FLY LYFE (together, the "Service"),
ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND FLY LYFE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
You must be at least 13 years old to use the Service.
You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the Service.
You are responsible for any activity that occurs through your account and you agree you will not sell, transfer, license or assign your account, followers, username, or any account rights. With the exception of people or businesses that are expressly authorized to create accounts on behalf of their employers or clients, FLY LYFE prohibits the creation of and you agree that you will not create an account for anyone other than yourself. You also represent that all information you provide or provided to FLY LYFE upon registration and at all other times will be true, accurate, current and complete and you agree to update your information as necessary to maintain its truth and accuracy.
You agree that you will not solicit, collect or use the login credentials of other FLY LYFE users.
You are responsible for keeping your password secret and secure.
You must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and you must not post private or confidential information via the Service, including, without limitation, your or any other person's credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.
You may not use the Service for any illegal or unauthorized purpose. You agree to comply with all laws, rules
You are solely responsible for your conduct and any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, musical works, works of authorship, applications, links and other content or materials (collectively, "Content") that you submit, post or display on or via the Service.
You must not change, modify, adapt or alter the Service or change, modify or alter another website so as to falsely imply that it is associated with the Service or FLY LYFE.
You must not access FLY LYFE's private API by means other than those permitted by FLY LYFE.
Use of FLY LYFE's You must not create or submit unwanted email, comments, likes or other forms of commercial or harassing communications (a/k/a "spam") to any FLY LYFE users.
You must not use domain names or web URLs in your username without prior written consent from FLY LYFE.
You must not interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature. You may not inject content or code or otherwise alter or interfere with the way any FLY LYFE page is rendered or displayed in a user's browser or device.
You must comply with FLY LYFE's
You must not create accounts with the Service through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper.
We reserve the right to modify or terminate the Service or your access to the Service for any reason, without notice, at any time, and without liability to you. You can deactivate your FLY LYFE account by logging into the Service and completing the form available <.
If we terminate your access to the Service or you use the form detailed above to deactivate your account, your photos, comments, likes, friendships, and all other data will no longer be accessible through your account (e.g., users will not be able to navigate to your username and view your photos), but those materials and data may persist and appear within the Service (e.g., if your Content has been reshared by others).
We reserve the right,
We reserve the right to refuse access to the Service to anyone for any reason at any time.
We reserve the right to force forfeiture of any username for any reason.
You are solely responsible for your interaction with other users of the Service, whether online or offline. You agree that FLY LYFE is not responsible or liable for the conduct of any user. FLY LYFE reserves the
There may be links from the Service, or from communications you receive from the
The Service also includes third-party content that we do not control, maintain or endorse. Functionality on the Service may also permit interactions between the Service and a third-party
You agree that you are responsible for all data charges you incur through use of the Service.
We prohibit crawling, scraping, caching or otherwise accessing any content on the Service via automated means, including but not limited to, user profiles and photos (except as may be the result of standard search engine protocols or technologies used by a search engine with FLY LYFE's express consent).
Some of the Service is supported by advertising revenue and may display advertisements and promotions, and you hereby agree that FLY LYFE may place such advertising and promotions on the Service or on, about, or in conjunction with your Content. The manner, mode
You acknowledge that we may not always identify paid services, sponsored content, or commercial communications as such.
The Service contains content owned or licensed by FLY LYFE ("FLY LYFE Content"). FLY LYFE Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and FLY LYFE, FLY LYFE owns and retains all rights in the FLY LYFE Content and the Service. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the FLY LYFE Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the FLY LYFE Content.
The FLY LYFE name and logo are trademarks of FLY LYFE, and may not be copied, imitated or used, in whole or in part, without the prior written permission of FLY LYFE, except in accordance with our brand guidelines, available here: In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of FLY LYFE, and may not be copied, imitated or used, in whole or in part, without prior written permission from FLY LYFE.
Although it is FLY LYFE's intention for the Service to be available as much as possible, there will be occasions when the Service may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. Also, FLY LYFE reserves the right to remove any Content from the Service for any reason, without prior notice. Content removed from the Service may continue to be stored by FLY LYFE, including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. Consequently, FLY LYFE encourages you to maintain your own backup of your Content. In other words, FLY LYFE is not a backup service and you agree that you will not rely on the Service for the purposes of Content backup or storage. FLY LYFE will not be liable to you for any modification, suspension, or discontinuation of the Services, or the loss of any Content. You also acknowledge that the Internet may be subject to breaches of security and that the submission of Content or other information may not be secure.
It is FLY LYFE's policy not to accept or consider content, information, ideas, suggestions or other materials other than those we have specifically requested and to which certain specific terms, conditions
We respect other people's
We provide you with tools to help you protect your intellectual property rights. To learn more about how to report claims of intellectual property infringement, visit
If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.
THE SERVICE, INCLUDING, WITHOUT LIMITATION, FLY LYFE CONTENT, IS PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NEITHER FLY LYFE NOR ITS PARENT COMPANY NOR ANY OF THEIR EMPLOYEES, MANAGERS, OFFICERS OR AGENTS (COLLECTIVELY, THE "FLY LYFE PARTIES") MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE SERVICE; (B) THE FLY LYFE CONTENT; (C) USER CONTENT; OR (D) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO FLY LYFE OR VIA THE SERVICE. IN ADDITION, THE FLY LYFE PARTIES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
BY ACCESSING OR USING THE SERVICE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.
THE FLY LYFE PARTIES DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY CONTENT.
UNDER NO CIRCUMSTANCES WILL THE FLY LYFE PARTIES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: (A) THE SERVICE; (B) THE FLY LYFE CONTENT; (C) USER CONTENT; (D) YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICE; (E) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY THE FLY LYFE PARTIES OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY'S USE OF THE SERVICE; (F) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (G) ANY ERRORS OR OMISSIONS IN THE SERVICE'S OPERATION; OR (H) ANY DAMAGE TO ANY USER'S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF FORESEEABLE OR EVEN IF THE FLY LYFE PARTIES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT (INCLUDING, WITHOUT LIMITATION, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF THE SERVICE). IN NO EVENT WILL THE FLY LYFE PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL THE FLY LYFE PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OR ACTION EXCEED ONE HUNDRED UNITED STATES DOLLARS ($100.00).
YOU AGREE THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF FLY LYFE'S ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEB SITE, SERVICE, PROPERTY, PRODUCT OR OTHER CONTENT OWNED OR CONTROLLED BY THE FLY LYFE PARTIES, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEB SITE, PROPERTY, PRODUCT, SERVICE, OR OTHER CONTENT OWNED OR CONTROLLED BY THE FLY LYFE PARTIES.
BY ACCESSING THE SERVICE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
You may opt out of this agreement to arbitrate. If you do so, neither you nor FLY LYFE can require the other to participate in an arbitration proceeding. To opt out, you must notify FLY LYFE in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out:
FLY LYFE, LLC ATTN: Arbitration Opt-out 1601 Willow Rd. Menlo Park, CA 94025
You must include your name and residence address, the email address you use for your FLY LYFE account, and a clear statement that you want to opt out of this arbitration agreement.
If the prohibition against class actions and other claims brought on behalf of third parties contained above
You agree that any claim you may have arising out of or related to your relationship with FLY LYFE must be filed within one year after such claim arose; otherwise, your claim is permanently barred.
The information provided within the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject FLY LYFE to any registration requirement within such jurisdiction or country. We reserve the right to limit the availability of the Service or any portion of the Service, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any content, program, product, service or other feature that FLY LYFE provides.
Software related to or made available by the Service may be subject to United States export controls. Thus, no software from the Service may be downloaded, exported or re-exported: (a) into (or to a national or resident of) any country to which the United States has embargoed goods; or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading any software related to the Service, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list.
TERMS AND CONDITIONS
Terms and Conditions
For purposes of these Terms and Conditions, the terms "Flyonmyjet.com”, “Flyonmyjet”, “The Forrest Group”, "The Forrest Group, LLC”," "we, "us," "Company," and "our" refer to The Forrest Group, LLC a California limited liability corporation, and, if applicable, its subsidiaries and affiliates. By using this website, you consent to these Terms and Conditions.
The Forrest Group, LLC owns all copyrights, trademarks, service marks, trade names related to our Company Information, which is proprietary to The Forrest Group, LLC.
Our website and any Company Information is available to you only to learn about, evaluate, or purchase our services and products. Unless you are an approved Flyonmyjet.com travel agent or affiliate, you may use the Flyonmyjet.com website and any Company Information only for personal, non-commercial purposes. Except in connection with your authorized use of our website, you may not copy, modify, display, license, distribute, transmit, or download any Company Information without our written consent. You may not use our website to make any speculative or false representations.
You may not use any "robot," "spider" or other automatic device, program, algorithm or methodology which perform similar functions to access, acquire, copy, or monitor any portion of the our website or any Company Information. Any use of our website which results in the modification of website infrastructural resources is not authorized. When you use our website or Company Information for an authorized purpose, you should include all proprietary notices without changing or hiding them.
If we do not exercise or enforce any legal right or remedy which may be available to us, this will not be taken to be a formal waiver of our rights.
As a condition of your use of our website, you promise and agree that you will not use our website or Company Information for any purpose that is unlawful or prohibited by these Terms and Conditions.
Our website may have links to other websites which are not operated, controlled or maintained by Flyonmyjet.com. While we try to only provide links to those web sites which are in good taste and not offensive to visitors of our website, we are not responsible for the content of such websites and cannot guarantee that such websites will not change without our knowledge. Inclusion of such links in our website does not imply Flyonmyjet.com’'s endorsement or approval of the linked sites or their content. We assume no responsibility for any other parties' websites hyperlinked to our website.
The content and company information found on Flyonmyjet.com’'s website is provided "as is", without warranty of any kind, either express or implied, including without limitation any warranty concerning the information, services, or products offered or provided through or in connection with Flyonmyjet.com’'s website and any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event shall The Forrest Group, LLC be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of Flyonmyjet.com’s website or with the delay or inability to use Flyonmyjet.com.'s website, or for any information (including company information), software, products, and services obtained through Flyonmyjet.com’s website, or otherwise arising out of the use of the Flyonmyjet.comwebsite, whether based on contract, tort, strict liability, or otherwise, even if The Forrest Group, LLC has been advised of the possibility of damages.
Without limiting the generality of the foregoing, this disclaimer of liability applies to any damages or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication-line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
We encourage you to share your comments and questions with us. Please note, however, that we assume no responsibility for reviewing unsolicited ideas for our business (such as product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future The Forrest Group, LLC's offerings. Any and all rights to materials and ideas submitted to us become our exclusive property.
You agree that: the first person to check in to the App or website on your table shall bear responsibility for full payment of the bill in the event that other users of the App or website on your table check in to the App or website and leave the table without paying;and you will check the accuracy of your bill and the amount you pay upon receiving the bill and prior to payment. If you disagree with any part of the bill, you should request that the disputed part is removed from the bill before you pay the bill through the App or website. .
You acknowledge that, while the contract for the provision of food, drink and other goods and services is between you and the relevant venue, the venue has authorised us to collect payment on its behalf. In the event of any claim or dispute between you and a venue, while we shall have no liability to you in respect of any such claim or dispute, you may contact us and we shall use our reasonable endeavours to assist in resolving the claim or dispute with the venue.
Following payment of a bill using the website or App, we shall email you a copy of your receipt. You acknowledge that charges incurred through the website or App will show as "FLY ON MY JET" or the name of the venue you are paying at on your payment card statement.
In the event that your payment card is lost or stolen you agree that it is your responsibility to contact the applicable card company in order to cancel your payment card as soon as reasonably possible following such loss or theft.
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, the Sites; or use of or reliance on any content displayed on the Sites.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Sites or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on the Sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Where the Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or the performance of the services. Your dealings with, and interest in, services, merchants or promotions found on or via the Sites are solely between you and the person with whom you are dealing. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
You can make bookings by following the process outlined on the Service. You acknowledge that by making a booking you will be under an obligation to pay the restaurant for any food and drink provided by the restaurant, and, where applicable, service fees charged by the restaurant. • All bookings are subject to acceptance by the restaurant. We will inform you when your booking is confirmed. • Although we try to ensure that all availability displayed on the Service is accurate, restaurants may cancel or amend bookings after they have been confirmed. We are not responsible for any cancelled or amended bookings. Please contact the restaurant directly if you have any queries. • If you wish to amend a booking, you will need to discuss this with the restaurant directly. We cannot guarantee that the restaurant will be able to accommodate any changes.
10.1 You may link to the Sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 10.2 You must not establish a link to the Sites in any website that is not owned by you. 10.3 The Sites must not be framed on any other site, nor may you create a link to any part of the Sites other than the home page. 10.4 We reserve the right to withdraw linking permission without notice.
We reserve the right to suspend your account or revoke any and all Referral Credits at any time if we in our discretion consider that such Referral Credit was earned inappropriately.
You acknowledge that we may, at any time and at our sole discretion, suspend or discontinue the referral scheme. If we do so, we shall where possible, provide you with advance notice of any such changes.
You can cancel most hotel bookings online. If your hotel's free cancellation deadline has passed, you will have to pay a cancel fee. If you booked a non-refundable hotel, you will have to pay the entire cost of your stay. Check the Rules and Restrictions in your itinerary for details.
To cancel your hotel booking
Sign in to view your bookings.
In Upcoming, select the itinerary you wish to cancel.
In Manage Booking, select Cancel Room and follow the instructions.
If you don't see the Cancel Room option, it is for one of these reasons:
The hotel's free cancellation deadline has passed. You can find details about cancel fees in your itinerary.
You booked a non-refundable hotel.
Your hotel is part of a vacation package booking.
If you need to cancel your booking, please contact us . All cancel fees are at the hotel's discretion.
Good to know
If you want to adjust your travel dates, you can change your booking instead of canceling.
To cancel a hotel booking that is part of a vacation package, read Change or cancel your vacation package.
For refund information, read Refund timelines.
If your booking is managed by a property manager, you will need to cancel directly with the property manager listed in your itinerary.
You can cancel most flight bookings online. For some airfares, if you cancel within 24 hours, no penalty fees apply.
To cancel your flight booking
Sign in to view your bookings.
In Upcoming, select the itinerary you wish to cancel.
Select Cancel Flight under Manage Booking. If the option to cancel is not available, please contact us .
Roundtrip flights with 2 one-way fares
To cancel your roundtrip flight, you must cancel each one-way flight individually.
You may be able to cancel one or both of your one-way flights online at no charge, within 24 hours of booking. If you don't
see the option to cancel online, please contact us .
For more information about this type of booking, please read Roundtrip flights with 2 one-way fares.
Good to know
If one of your one-way flights is operated by a low-cost airline, you must cancel it with the airline directly. Then, please contact us to cancel the second ticket in your trip.
If both one-way flights are operated by low-cost airlines, please contact each individual airline directly to cancel.
To cancel a flight that is part of a vacation package booking, please read Change or cancel your vacation package.
If you booked your flight yesterday or today, you may be able to cancel your ticket for a full refund.
Some fares are non-refundable. Review your itinerary for fare rules, restrictions, and ticket change fees.
If you cancel a non-refundable flight reservation, the airline may issue you a flight credit for a future booking instead of a refund.
For more information, please read Use your flight credit.
Any applicable penalty fees for canceled flights are charged by the airline, not us.
You may be able to cancel the following types of packages online:
Flight + Car
Hotel + Car
Flight + Hotel + Car
To cancel your package booking online
Sign in to view your bookings.
In Upcoming, select the itinerary segment (flight, car, or hotel) you wish to cancel.
Select Cancel Reservation under Manage Booking.
If your package cannot be canceled online, please contact us .
How it works
We do not charge change / cancel fees, but the hotel, car rental company, activity provider, or airline may charge penalty fees that we must pass on to you.
If you booked within the last 24 hours, you might be able to change your hotel booking without penalty or cancel for a full refund.
You could incur additional charges, however, if you change or cancel your booking too close to your check-in date.
Rebooked flights must be for the same traveler and on the same airline as the original booking.
For refund information, read Refund timelines.
Possible additional charges
Airline change fee, ranging from USD150 (domestic) to USD300 (international)
Difference in airfare, if the cost of your new flight exceeds your flight credit
Increase in hotel costs, if the cost of your new booking exceeds your hotel credit
Hotel cancellation penalty, ranging from 1 night’s stay to the full cost of your booking
Change costs example
Today's flight cost
Minus flight credit
Difference in airfare
Airline change fee
Increase in hotel costs
Total cost to change booking
The total cost of your change will depend on your airfare, your ticket details, and any penalties or fees that may apply. Review any airline and hotel change fees in your package rules and regulations, then compare today's prices to determine the overall cost increase.
How it works
FLY ON MY JET may take up to 15 business days to process your refund. Once your refund is processed, your financial institution may take up to 7 days to post the credit to your account, and up to 2 billing cycles to show the credit on your statement.
Your FLY ON MY JET refund receipt email contains details regarding your refund amount, how, and when you'll get your refund. If your credit card statement includes a charge from a third party (e.g., a low-cost airline, rental car company, or cruise line), you will receive your refund from that third party, not FLY ON MY JET.
Please contact the respective third party regarding refund timelines and related questions. If you're eligible for a refund and paid for your entire booking with points, you will receive your refund in points (minus any cancellation fees, which will be deducted from your points).
If you're eligible for a refund and paid for your booking with points and a credit card, you will receive your refund in points and on your credit card. Any cancellation fees will be deducted from the credit card portion of your refund first, followed by the points portion, if necessary.
Some flight bookings are eligible for a full refund if you cancel within 24 hours. Some fares are non-refundable. If you cancel such a fare, you may be eligible for a flight credit instead. Hotels
Most hotel rooms are fully refundable if you cancel before the hotel's cancellation deadline. Some hotel rooms are non-refundable.
If you cancel a non-refundable hotel booking, or cancel your booking after the hotel's cancellation deadline, you are not eligible for a refund, regardless of payment method used (points or card).
If you cancelled within the hotel's cancellation window but still see a charge from the hotel on your credit card statement, please contact the hotel directly.
Some flights booked as part of a vacation package are refundable if they are cancelled within 24 hours of booking. Read Change or cancel your vacation package for more information.
Pre-paid bookings must be cancelled at least 6 hours prior to pick-up for a full refund. If you return your prepaid car rental early, you will not be refunded for any unused time.
Most cruise bookings are eligible for a full refund if you cancel up to 90 days before departure. Activities
Most activity bookings are eligible for a full refund if you cancel before the activity's cancellation deadline. Some activities are non-refundable.
The Forrest Group, LLC
Los Angeles, CA 90046
Email: [email protected]